Virtual Tour How-Tos & FAQs

Is a virtual tour included with my photo package?

Yes, a virtual tour with analytics is included with every listing.

How do I sort photos?

Once logged into your account, click on the listing address with photos you'd like to sort.

Next:

1. Click the “photos” tab on the left side of the screen. Then click the "sort" button.
   

2. Arrange photos in the order you’d like them to appear in the virtual tour.

3. To move multiple photos at once, start by clicking each photo you want to move. The images will then be highlighted in a green outline. From there the images can be dragged to the updated location.

4. Click “save” at the top of the screen to finalize the sort order.
   

How do I hide an image from the virtual tour?

To hide an image from the virtual tour, click on the photos tab in the listing.

Next:

1. Click on the image you want to hide, and then click the “hide in downloads and virtual tour” button in the top-left part of the screen.
   

2. To hide multiple images at once, use the multi-photo selector tool in the photos tab. Click the bubble on the lower-right corner of the images you’d like to hide and a side menu will appear. Click “Toggle Visibility” and all of the images will change to “hidden”.
   

Note: You can undo this at any time by following the same steps above.

How do I change the listing price and square footage?

While in the property's listing, click on the Listing Info tab.

From there you can then change the property Listing Price, Square footage, and many more.

Don’t forget to click “Save” after editing the information.

Do I have to delete and paste the virtual tour link every time I make changes to the photos?

The virtual tour link is a live link and will automatically update anywhere it’s posted.

How do I add or change the music?

While in the property's listing, click on the Virtual Tour tab.

Next:

1. Click the green “add music” button in the middle of the page.
   

2. To listen to the music clip, click the "▶︎" play button.
   

3. Double-click on your preferred clip. You’ll see a green checkmark appear beside the clip once it’s been properly added to the virtual tour.
   

You can also remove or change the music clip by clicking on the trash can beside the song name. Repeat steps 1-3 above.

How do I post the virtual tour?

We’ve provided three ways to copy the virtual tour URL for sharing.

One way is to click the “share” button beside green “download” on the left side of your screen, click on "virtual tour link" (the link will automatically copy to your clipboard), and paste where you’d like it to appear.

The second way is to click the Virtual Tour tab on the left side of your screen. From here, click "view virtual tour" and a new window will appear. This is the virtual tour. Copy the new window's URL and paste accordingly.

Lastly, click on the "copy" button beside "view virtual tour" in the Virtual Tour tab. The URL will automatically copy to your clipboard and paste where you’d like it to appear.

Frequently Asked Question

I just sorted my photos and it doesn’t reflect on my virtual tour.

What to do

When you click on the view virtual tour tab, it will take you to another page. From that page, please hit the refresh button so that the photos of the slideshow reflect just like how you sorted them.