How to check your Matterport in your Pineapple Labs portal
Once your Matterport is ready, the Pineapple Labs Customer Success team will email you the link to view it. If you haven't received the email, feel free to reach out to Customer Success Support for help, you may also do the following:
Once logged into your account, click on the listing address with the Matterport scan.
- At the left side pane, click "Content "and from the drop-down options, select "Matterport".
- Once the "Matteport" option has been selected. You will now see your Matterport order.
How to share your Matterport in your Pineapple Labs portal
Once logged into your account, click on the listing address with the Matterport scan.
1. Click the "Share" button, found just below the listing address on the left side of the screen.
2. Click "Virtual Tour Link", this will automatically copy the link to your clipboard. This will share a slideshow of your photos or the services you've ordered within that listing.
You may now paste it everywhere you wish to share the link (text, email, any social media platform).
Please note that when you share the link, all content along with the Matterport you ordered, will be included/shared.
Learn more about downloading content here: Downloading Content How-Tos & FAQs