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  1. Pineapple Labs
  2. I'm an agent

I'm an agent

Getting Started

  • Getting Started Resources
  • How to Access your Listing

General

  • What to do if your zip code is not found in our service area?
  • What to do if the Photographer is not at the property or is on the wrong property?
  • How to Create a New Pineapple Labs Account
  • Home Preparation Checklist

Proofing

  • Proofing How-Tos & FAQs
  • Proofing - Do I pay before or after I receive the photos for proofing?

Ordering

  • How to Reschedule a Booking?
  • How to Cancel an Order?
  • How to Place a New Booking (Existing Agent)
  • Booking How-Tos & FAQs
  • Turnaround Time FAQs

Content Management

  • Matterport Link How-Tos & FAQs
  • Sorting Photos How-Tos
  • Virtual Tour How-Tos & FAQs

Editing Services

  • Which editing adjustments are applied to the images?
  • Can I Request Revisions?
  • Can I request Rush Processing for a property shoot?
  • Virtual Staging
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