I'm an agent

Getting Started

• Getting Started Resources
• How to Access your Listing

General

• What to do if your zip code is not found in our service area?
• What to do if the Photographer is not at the property or is on the wrong property?
• How to Create a New Pineapple Labs Account
• Home Preparation Checklist

Proofing

• Proofing How-Tos & FAQs
• Proofing - Do I pay before or after I receive the photos for proofing?

Ordering

• How to Reschedule a Booking?
• How to Cancel an Order?
• How to Place a New Booking (Existing Agent)
• Booking How-Tos & FAQs
• Turnaround Time FAQs

Content Management

• Matterport Link How-Tos & FAQs
• Sorting Photos How-Tos
• Virtual Tour How-Tos & FAQs

Editing Services

• Which editing adjustments are applied to the images?
• Can I Request Revisions?
• Can I request Rush Processing for a property shoot?
• Virtual Staging