A Pineapple client has requested your services

How do I accept or decline the shoot?

You can accept or decline a shoot from the Booking Request email or your portal. While in the portal, navigate to the shoot and click “accept” or “decline & offer to others”. Accepting will confirm the listed date and time. 

How do I suggest a different date or time?

To send an alternate time request, go to “available shoots” in the portal and locate the shoot you’d like to schedule. Click “suggest times” on the right side of the screen, pick the new date and/or time, and hit the “+” button to submit. You can add up to two alternate times. The client will get notified of your request and can accept or decline these suggestions.