Turnaround Time FAQs

When can I expect my completed content?

We know that one of the most common questions received is, “When will my order be delivered?”.

We’ve created the chart below to help you plan your home-selling timeline. 

SERVICE	TURNAROUND TIME
Photos (Interiors, Exteriors, Aerial)	24 Hours
Virtual Dusk	24 Hours
Floor plans	48 Hours
Matterport 3D Scan	24 to 48 Hours
Matterport 2D Floor plans	48 Hours
Social Media Vertical Video (SMVV)	24 Hours
Animated Slideshow	24 Hours
Virtual Staging	48 to 72 Hours
Videos (Drone, Cinematic Highlight, Cinematic Highlight+Drone)	48 to 72 Hours
Exterior Rendering	3-5 Working Days

*Note: The times listed above are estimates and may vary depending on the complexity of your order.

If you need further assistance, don’t hesitate to contact us.

Email: [e-mail]
Call: [phone]
Text:‪ [phone]‬
Chat: Through your account in the Pineapple portal https://pineapplelabs.io/

Operation Hours:
Mondays-Fridays: 9:00am-5:00pm MST
Saturdays: 9:00am-3:00pm MST
Sundays: 9:00am-2:00pm MST