An email notification will be sent confirming that we have received your request for photography.
At the lower part of that email you will see this:
To avoid cancellation fees, please contact us before 4:00 pm the night before the service.
If you need assistance on this, don’t hesitate to contact Pineapple Labs Customer Service:
Phone number: 844-999-0877
9AM - 5PM MST Weekdays
9AM - 3PM MST Saturday
9AM - 2PM MST Sunday